What Information We Collect and Why
When you open an account with us, we collect the details you provide during registration — your name, email address, and mobile number. When you fund your account through bKash, Nagad, or Rocket, we record the transaction reference and wallet identifier linked to that payment. We
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do not store your full mobile banking PIN or password at any point. We also collect device and session data automatically — the type of browser or mobile you use, your IP address, and the pages you visit within our platform. This helps us keep your
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account secure and detect unusual access patterns. We may collect location signals at a broad level to assess whether service is available in your region, since access depends on local law and eligible regions in Bangladesh. Cookies and similar technologies track your session so you stay
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logged in between pages; you can manage cookie preferences through your browser settings. We hold data only as long as your account remains active or as required by applicable record-keeping obligations. If you close your account, we retain a minimal transaction log for the period required,
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then delete the rest. We never sell your personal data to advertising networks or unrelated third parties.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.